The Infrastructure Technician is an IT professional who delivers technological support to external and internal customers. Technicians enable customer success in assisting client utilization of technology in their jobs at home or the office. They use several tools for solving technical problems and managing client issues.
To keep up the normal business function of various sectors an infrastructure technician delivers maintenance to internal and external stakeholder, helping them to increase their productivity by using technology to perform the jobs.
The role of the Infrastructure Technician is to plan and perform the design, installation, and connectivity of computer systems and network infrastructure to make sure the steady operation of the organizational IT resources.
It includes developing, designing, maintaining, assisting, and adjusting all new and present network hardware, software, and communication techniques. Technician’s role is also accountable for telephone, data center, security systems and other related electronic infrastructure for business.
More info @ infrastructure technician